I wish I knew who to send this message to so that ACTIONS could be taken to include us FULL SIZED FIGURES IN YOUR LOOKS. WISH TO SEE SOME IN MY NEXT CATALOG. From a concerned BLACK BEAUTIFUL FULL SIZED WOMAN. Ashro should have full size models. The products are...Read more
Made a call to Ashro advised Rep dont remember his name. Was not listening to what I was saying. I had to repeat what I wanted. He asked for my account# which I stated earlier that I dont have one. He then ask what is your phone number do you know that. With a...Read more
I called ASHRO Customer service today in order to open up a pre-approved line of credit. I am so glad I didn't follow through with it. The customer representative was extremely rude and unprofessional. She acted like my call was a bother to her. When I asked about...Read more
Ashro - I didn't I call to get one of your catalog book
Yes i did but i got no answer so could you please send me one of your catalog book in the mail.thank you.
Ashro - Run From This Company
This compsny is a scam and run. Never ordered anything from them and got a letter from collections stating I did. They have 0 customer services and dont care. DO NOT Order anything from them.
Wish i had read these reviews before ordering. I ordered a wig did not like it i returned it got a credit and a bill for 51.28. I called and asked how could i possibly owe that much..was told there was a 24.00 restocking fee are you kidding me?? and a 17.23 shipping and handling fee. I wii be reporting this to the BBB in the hopes they can do something.PLEASE DO NOT SHOP THIS HORRIBLE COMPANY!!!
Ashro - Charges for shipping and handling
I ordered from them. I returned the items with the tags still on and then i got a bill for $34.95 saying i owe them. How?? I called and they said that they charged $34.95 to my account. I had to pay for shipping and handling of the clothes that i sent back. Really??? This is my first and last time i will shop with them.
Catalog shows pictures of beautiful clothes. Ordered a pantsuit. Received a set of thin satin pj's .... Returned immediately as CS instructed. Just received a call from a very rude & obnoxious lady, demanding I pay $21.00 for the return shipping. I refused, Company...Read more
In the last half hour I talked with a customer service rep. from Ashro who informed me that once the balance on my account was above $2400.00 my payment level would be set at the highest rate relative to the highest my account balance had been at any time. That doesn't...Read more
- Product are unique
I didn't like
- Prices are a bit high and their credit plan is a problem for me
Ashro is a dirty company. They altered my credit statements and online account summary. Ashro owed me $12.50 from an overpayment I had made. When I called them in March, 2017, the CSR informed me that they were issuing a check and I would not receive it until April. I...Read more
I didn't like
- Took my refund - altered statements to try reflect the theft
I wish I would have read some reviews on this company before placing an order! I ordered a dress and sent it back immediately because is was so cheap and poorly made. Nothing at all like I expected. I thought the return label was convenient and maybe I just chose a bad...Read more
This company is full of ***!!!! They charge the consumer a bill for sending clothing back. When I receive my monthly statement after returning ALL of my items, I was totally confused when I saw that I owed Ashro $84.99. When I called customer service to inquire as to...Read more
I didn't like
- Horrible customer service
Shipping of items is very inefficient. Funds are held on your card immediately upon ordering online. Despite paying additional fees for Express Shipping, no explaination provided by Customer Service for a " Not Shipped "Status after 2 business days. I Ordered Dresses...Read more
Totally agree about the back ordered stuff waiting for it is like watching paint dry + when you order an item that is ready for shipment, the delivery date comes and goes. Call cust ser & they say give it a couple more days and that doesnt happen. Call back and thats...Read more
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