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Ashro - Not Black owned company!

I have done research on this company. This in not a black owned business.
#1298196
I was a customer that paid her bill on time had a credit line and was in good standing. I bought something from Monroe and main. (Who should be put out of business ) screwed up my account I tried toresolve it by sending them a copy of my USAA bank statement. I went to...
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#1292349
I have a collection from this company tied to me via my last name. However the account is not mine. I called Ashro and gave them, my Full name, ssn, dob and complete address. No record found. I asked if they would be willing to send me a letter stating that the...
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I didn't like
  • Horrible customer service
  • Customer services reps and supervisor
#1279938
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Ashro - Buyer beware..invoice is created at time of order!

You have 30 days to return.... here's the catch...the invoice is created at time of order..not time it is actually shipped. I would up having to overnight my return at a cost of $24.99! They actually shipped my order 2 and a half weeks after I placed the order. So be sure you send it back the next day!
#1268558
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Ashro - Hello, I am so sorry to hear about the experience that.u had

Because I have never had a problem with ashro, they are always helpful and nice to me, I have been with ashro for years.
#1252912
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Ashro - Amen!!!!!

I support black businesses all the time. But, like the other reviewer said. They NEED to provide the customer service worthy of people's hard earned money! I am scared to support Ashro. REALLY SAD!!
#1236377
Ashro has deceptive practices with regard to shipping charges having charged almost $45 for a $300 clothing order. The cost was clearly beyond reasonable, and well beyond the actual shipping cost. They refused to remove the charge as this was a telephone order and the...
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#1229598
I was sent a catalog and got excited to order, as I have been looking for Afrocentric designs and the catalog featured some seemingly lovely items. Also I like to support black companies. But after reading complaint after complaint I am so disappointed. Complaints...
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#1228104
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Ashro - Bad reviews

After looking at these reviews I'm not ordering from this company. I'm going to inform my friends as well. Especially my church friends!
1.0
Details
Advertised vs Delivered
Price Affordability
Staff
Value for money
#1226267
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Ashro - Shoes that crunch as you walk.

The first time the shoes were worn,the noise was extremely embarrassing. Crunch,Crunch,Crunch. At a function.When leaving home I said they are new.I must wear them to stop the newness noise.Oh no it was the shoes made badly. I have not even tried on the blue ones. Yes,liked them so well,I bought black and blue pairs. Cruelty to a woman un the worse form.
2.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1218687