Ashro
Ashro Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ashro has 2.1 star rating based on 138 customer reviews. Consumers are mostly dissatisfied.
56% of users would likely recommend Ashro to a friend or colleague.
- Rating Distribution
Pros: No pros, Got my order wrong, No comment.
Cons: Poor customer service, Return policy, Customer services reps and supervisor.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ashro has 2.1 star rating based on 138 customer reviews. Consumers are mostly dissatisfied.
56% of users would likely recommend Ashro to a friend or colleague.
- Rating Distribution
Pros: No pros, Got my order wrong, No comment.
Cons: Poor customer service, Return policy, Customer services reps and supervisor.Recent recommendations regarding this business are as follows: "Very disappointing proceed with caution", "I WOULD RECOMMEND TO OTHERS", "It's nice to scan through the site but don't get your Hope's up.", "ORDER FROM SOMEONE ELSE", "A big fat Zero".
Most users ask Ashro for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Westmont, IllinoisOrder # 6204**** was delivered timely; however, two of the three outfits needed to be returned for a smaller size. On February 15th 2024 I spoke with an Ashton Cust Svcs Rep and was advised
- Beautiful items for sale
- Poor customer service
- Not trustworthy
Preferred solution: My order in the correct size requested; 1 Men’s Omri Pant Set in a XL and 1 women’s Omri Pant Set in a 2x; both in black and gold
User's recommendation: Very disappointing proceed with caution
To waive a late fee
Preferred solution: The late fee charges
Drop in interest
- 50 50
- 50 50
Preferred solution: Better service and solution why i'm not able to access site. Last purchase eff I made was a while ago, the wrong size was sent and I was told to return it I had to pay.
User's recommendation: It's nice to scan through the site but don't get your Hope's up.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTransfer
- Unknown
- Unkown
Preferred solution: I'm okay.
User's recommendation: Call customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVIVICA FOX PIXIE WIG
- Good quality
- No vivica fox pixie wig in gray
Preferred solution: VIVICA FOX PIXIE WIG IN GRAY
User's recommendation: I WOULD RECOMMEND TO OTHERS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant to speak to a human customer service it’s important
Preferred solution: I need to know if you all can still get my payment if I have a different debit card. I really need to talk to a customer service please because this is too much and complicated to me because of my Rheumatoid Arthritis.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chicago, IllinoisRIPPED OFF
They charge people for taxes on returned items
User's recommendation: ORDER FROM SOMEONE ELSE
About my bill 3rd reguest
I have no ideal last time I spoke with anyone from National depth release they were going to reopenIt because Ashro wasn't workingIn my favor Ashro said they did not hear from NDR. So where do I stand they have not sent me a billSo what's really up
Bill payment
I ordered pants ,advertised as a polyester blend . These were thin jersey like material , I paid a lot for them , got the wrong size . Sent them back . Got credit for the price , But was sent a bill
User's recommendation: A big fat Zero
Dont want this catlogue Im not a black woman
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Monroe, WisconsinThe Vashti Denim Dress that I purchase has defects in the belk holder thats on the dress is not align correctly the belt holder on the back is much higher than the belt holder on the front.
My complaint is that the dress is incorrectly made and the belt holder being so much higher on me in the front of the dress. The belt swooped down in the front AND THE FIT WAS REALLY AWKWARD .I called customer service and was told that they donot have a alteration shop to fix the flaw.
I asked if I took it to local alteration shop would they pay for it to be moved to correct the flaw. I was told that they would paid 10% on the alteration. I took the dress to a local alteration shop and the charge was 30.00 to moved the belt holder in the correct position. I was told by the alteration shop that I should just take off the belt holder.
I was told by the customer service guy that the return would be void if the belt holder were alter or removed. Therefore I have a dress that is awkward and not a good look.
- That dress were pretty and i am a size 6
- That dress were haphazardly made so what about the other dresses
Preferred solution: A guaranteed that will cover the full cost of the alteration. Sending item back is not the total solution and taking pride in how the customer should not be responsible for flaw made dresses .
User's recommendation: donot buy from this site. This dress incorrectly made and no guranteed for reimbursement if item sent back. Do you feel there should be a better back up other then a 10% pay out on such a small fix.
Terrible service can’t get an order
User's recommendation: Go somewhere else
I need some one to call me money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI love what’s offered to me
- Nice clothes and shoes for church
- Something are pricey
Preferred solution: Nothing I’m very happy
User's recommendation: I do commend to my friends
Shoes gap on side
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I understand same thing happened to me here from San Francisco California