I wish I would have read some reviews on this company before placing an order! I ordered a dress and sent it back immediately because is was so cheap and poorly made.
Nothing at all like I expected. I thought the return label was convenient and maybe I just chose a bad outfit. The reviews on the site seemed legit and there were no terrible complaints. So, I thought I'd try an exchange for something else.
I haven't even received the exchanged item yet but, after looking at my bill, I'm furious to find extra charges. It looks like they charged me for shipping and returned shipping. I tried to call customer service and can never get through to anyone. Now I see all these complaints outside of their site (of course) and am furious that I didn't order with a major credit card instead of opening an Ashro account.
At least with a credit card, I could get my money back. Now I'm concerned about this company having access to my credit information.
Please be warned. Do not buy from this company.
Review about: Ashro Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.